Privacy Policy

Effective Date: [Insert Date]

At AEZ Digital, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us in any way. We are dedicated to ensuring your personal information is handled in a safe and responsible manner in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Personal Data Protection Law (PDPL) in Saudi Arabia.

  1. Information We Collect

We collect the following types of information when you use our website or services:

  • Personal Information: This may include your name, email address, phone number, company details, job title, and other personal details you provide when filling out forms, registering for services, or making inquiries.
  • Technical Information: This includes data such as your IP address, browser type, operating system, and browsing activity on our website. We collect this information to improve your user experience.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience. Cookies are small files placed on your device to collect and store data that helps us analyze website usage patterns.
  1. How We Use Your Information

We process your personal data for the following purposes:

  • To provide and improve our services: We use your information to deliver our IT solutions, manage our relationship with you, and tailor our services to meet your needs.
  • To communicate with you: We use your contact information to respond to your inquiries, provide customer support, and send transactional or service-related communications.
  • For marketing purposes: With your consent, we may use your information to send you newsletters, offers, or promotional materials. You can opt-out of receiving such communications at any time.
  • For legal compliance: We process your data to comply with legal obligations, resolve disputes, and enforce our contracts.
  1. Legal Basis for Processing (GDPR)

Under the GDPR, we rely on the following legal bases for processing your personal data:

  • Consent: For direct marketing and communication purposes, where you have provided consent.
  • Contractual Necessity: To provide services or fulfill contracts with clients.
  • Legal Obligation: When required by law, such as compliance with tax or regulatory requirements.
  • Legitimate Interests: To improve our services, ensure security, or fulfill business needs, as long as these interests are not overridden by your rights and freedoms.
  1. Sharing Your Information

We may share your personal information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist in operating our business, such as hosting services, payment processors, and marketing partners. These providers are obligated to keep your information confidential and secure.
  • Legal Requirements: We may disclose your personal data when required by law, such as responding to subpoenas, court orders, or other legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  1. Data Security

We employ reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

  1. Your Data Protection Rights (GDPR & PDPL)

As per the GDPR and PDPL, you have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
  • Data Portability: You may request a copy of your data in a commonly used, machine-readable format.
  • Restriction of Processing: You can ask us to restrict the processing of your personal data in certain situations.
  • Withdraw Consent: If we process your data based on consent, you can withdraw your consent at any time.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications from us by clicking the “unsubscribe” link in any email or by contacting us directly.
  1. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be securely deleted or anonymized.

  1. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your data.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

AEZ Digital
Email: [email protected]
Phone: +966 53 271 8855
Website: https://aezdigital.com
Address: AEZ LLC, Salah Ad Din Al Ayyubi Rd, Jundub Bin Kaab, Riyadh 11641, KSA

If you are located in the European Union, you also have the right to lodge a complaint with a data protection authority.

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